Privacy Policy

Last updated: 19/08/2025

1. Introduction

Eco Fresh Maid respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy describes how we collect, use, and safeguard your information.

2. Information We Collect

Personal Information: name, phone number, email address, home address, and payment details.
Service Details: cleaning preferences, scheduling information, and special requests.
Payment Information: processing details for transactions, deposits, and cancellation fees.

3. How We Use Your Information

We use your information to:

Provide and manage our cleaning services.
Process payments and invoices.
Communicate with you regarding appointments, updates, and promotions.
Improve our services and enhance the customer experience.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and absolute security cannot be guaranteed.

5. Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers for payment processing, scheduling, and customer communications.